Privacy Policy

SS Industries dba Paragon Stairs under license with Trex Company, Inc, is committed to keeping any and all personal information collected of those individuals that visit our website and make use of our online facilities and services accurate, confidential, secure and private. Our privacy policy ensures those affiliated with SS Industries dba Paragon Stairs under license with Trex Company, Inc of our commitment to, and realization of, the obligation to meet or exceed other existing privacy standards

THEREFORE, this Privacy Policy Agreement shall apply to SS Industries dba Paragon Stairs under license with Trex Company, Inc, and thus it shall govern any and all data collection and usage thereof. Through the use of TrexSpiralStairs.com you are herein consenting to the following data procedures expressed within this agreement.

Collection of Information
This website collects various types of information, such as:

  • Voluntarily provided information which may include your name, address, email address, billing and/or credit card information etc., which may be used when you purchase products and/or services and to deliver the services you have requested.
  • Information automatically collected when visiting our website, which may include cookies, third party tracking technologies and server logs.

Please rest assured that this site shall only collect personal information that you knowingly and willingly provide by way of surveys, completed membership forms, and emails. It is the intent of this site to use personal information only for the purpose for which it was requested and any additional uses specifically provided on the site.

We may also gather information about the type of browser you are using, IP address or type of operating system to assist us in providing and maintaining superior quality service.

It is highly recommended and suggested that you review the privacy policies and statements of any site you choose to use or frequent as a means to better understand the way in which other websites garner, make use of and share information collected.

Use of Information Collected
SS Industries dba Paragon Stairs under license with Trex Company, Inc may collect and may make use of personal information to assist in the operation of our website and to ensure delivery of the services you need and request. At times, we may find it necessary to use personally identifiable information as a means to keep you informed of other possible products and/or services that may be available to you from TrexSpiralStairs.com. SS Industries dba Paragon Stairs under license with Trex Company, Inc may also be in contact with you with regards to completing surveys and/or research questionnaires related to your opinion of current or potential future services that may be offered.

SS Industries dba Paragon Stairs under license with Trex Company, Inc may feel it necessary, from time to time, to make contact with you on behalf of other external business partners with regards to a potential new offer which may be of interest to you. If you consent or show interest in presented offers, then, at that time, specific identifiable information, such as name, email address and/or telephone number, may be shared with the third party.

SS Industries dba Paragon Stairs under license with Trex Company, Inc may find it beneficial to share specific data with our trusted partners in an effort to conduct statistical analysis, provide you with email and/or postal mail, deliver support and/or arrange for deliveries to be made. Those third parties shall be strictly prohibited from making use of your personal information, other than to deliver those services which you requested, and as such they are thus required, in accordance with this agreement, to maintain the strictest of confidentiality with regards to all of your information.

SS Industries dba Paragon Stairs under license with Trex Company, Inc may deem it necessary to follow websites and/or pages that our users may frequent in an effort to glean what types of services and/or products may be the most popular to customers or the general public.

SS Industries dba Paragon Stairs under license with Trex Company, Inc may disclose your personal information, without prior notice to you, only if required to do so in accordance with applicable laws and/or in a good faith belief that such action is deemed necessary or is required in an effort to:

  • Remain in conformance with any decrees, laws, and/or statutes or in an effort to comply with any process which may be served upon SS Industries dba Paragon Stairs under license with Trex Company, Inc and/or our website;
  • Maintain, safeguard and/or preserve all the rights and/or property of SS Industries dba Paragon Stairs under license with Trex Company, Incs; and
  • Perform under demanding conditions in an effort to safeguard the personal safety of users of TrexSpiralStairs.com and/or the general public.

Children Under Age of 13
SS Industries dba Paragon Stairs under license with Trex Company, Inc does not knowingly collect personal identifiable information from children under the age of thirteen (13) without verifiable parental consent. If it is determined that such information has been inadvertently collected on anyone under the age of thirteen (13), we shall immediately take the necessary steps to ensure that such information is deleted from our system’s database. Anyone under the age of thirteen (13) must seek and obtain parent or guardian permission to use this website.

Unsubscribe or Opt-Out
All users and/or visitors to our website have the option to discontinue receiving communication from us and/or reserve the right to discontinue receiving communications by way of email or newsletters. To discontinue or unsubscribe to our website please send an email that you wish to unsubscribe to info@trexspiralstairs.com. If you wish to unsubscribe or opt-out from any third party websites, you must go to that specific website to unsubscribe and/or opt out.

Links to Other Web Sites
Our website does not contain links to affiliate and other websites. SS Industries dba Paragon Stairs under license with Trex Company, Inc does not claim nor accept responsibility for any privacy policies, practices and/or procedures of other such websites. Therefore, we encourage all users and visitors to be aware when they leave our website and to read the privacy statements of each and every website that collects personally identifiable information. The aforementioned Privacy Policy Agreement applies only and solely to the information collected by our website.

Security
SS Industries dba Paragon Stairs under license with Trex Company, Inc shall endeavor and shall take every precaution to maintain adequate physical, procedural and technical security with respect to our offices and information storage facilities so as to prevent any loss, misuse, unauthorized access, disclosure or modification of the user’s personal information under our control.
The company also uses Secure Socket Layer (SSL) for authentication and private communication in an effort to build users’ trust and confidence in the internet and website use by providing simple and secure access and communication of credit card and personal information.

Changes to Privacy Policy Agreement
SS Industries dba Paragon Stairs under license with Trex Company, Inc reserves the right to update and/or change the terms of our privacy policy, and as such we will post those changes to our website homepage TrexSpiralStairs.com, so that our users and/or visitors are always aware of the type of information we collect, how it will be used, and under what circumstances, if any, we may disclose such information. If at any point in time SS Industries dba Paragon Stairs under license with Trex Company, Inc decides to make use of any personally identifiable information on file, in a manner vastly different from that which was stated when this information was initially collected, the user or users shall be promptly notified by email. Users at that time shall have the option as to whether or not to permit the use of their information in this separate manner.

Acceptance of Terms
Through the use of this website, you are hereby accepting the terms and conditions stipulated within the aforementioned Privacy Policy Agreement. If you are not in agreement with our terms and conditions, then you should refrain from further use of our site. In addition, your continued use of our website following the posting of any updates or changes to our terms and conditions shall mean that you are in agreement and acceptance of such changes.

How to Contact Us
If you have any questions or concerns regarding the Privacy Policy Agreement related to our website, please feel free to contact us at the following email, telephone number or mailing address.
Telephone Number: 877-888-5120
Mailing Address:
Trex Spiral Stairs
105 GP Clement Drive
Collegeville, Pennsylvania, 19426


03/18/2024

Get Quick Quote

Reach out to our experienced team for quick help and personalized solutions. Here’s what you’ll get:

  • Quick and accurate pricing
  • 3D Model of your staircase in your space
  • Design options that perfectly fit your budget
  • Estimated product lead times

Call for a consultation

(877) 888-5120